Free shipping is available for England, Wales, Scotland (excluding the Scottish Highlands and Islands), and the Isle of Wight on all orders over £65. Orders will be processed, dispatched, and delivered within 10 business days.

Delivery charges apply to all orders shipped to Northern Ireland and the Republic of Ireland. These orders will be processed, dispatched, and delivered within 14 business days.

To ensure precise delivery, please use WHAT3WORDS during checkout.

Shipping costs for British Forces Post Office addresses will be calculated separately. Once your order is placed, you will receive an email with a payment notice for the applicable shipping charges.

For further details, please refer to our Shipping Policy by clicking here.

Important Note: Extra Large Round and Rectangular Beds delivered to the Republic of Ireland will be shipped unassembled. Assembly instructions for the Rectangular Bed are available on our ‘Know How To’ page, located in the footer of our website.

For detailed step-by-step guidance on the returns process, please refer to our Returns Policy in the website footer. Alternatively, click here to access the policy directly.