Cleaning Instructions to Remove Stubborn Stains

Blot the stain gently with a paper towel to absorb excess residue. Apply a few drops of water directly onto the stained area. Use eco-friendly soap and lather it onto the stain, working in circular motions toward the centre. With a clean cloth, gently rub in circular motions to lift the stain. Add a few drops of water to rinse away any remaining soap. Press a paper towel firmly onto the area to absorb moisture. Repeat the process as needed until the paper towel comes away dry.

Cleaning Instructions for Pet Hair and Dirt

To remove pet hair, use a cloth or a lint roller. For dirt like mud or stains, dampen the area with water and gently blot using a paper towel. Allow the item to air dry completely.

To ensure the longevity and effectiveness of this fabric, we recommend minimising frequent washing of the bed or bed covers. Following the maintenance guidelines provided above will help keep the fabric in excellent condition until washing becomes necessary. Please note that the fabric's advanced technology may gradually lose effectiveness with repeated washing. Alternatively, consider using a portable handheld upholstery cleaner with an eco-friendly, pet-safe mild detergent (avoiding fabric conditioner) for occasional cleaning instead of relying on machine washing. This approach will help preserve the fabric's quality and functionality.

Care Tips for Your Dog Bed

To ensure your dog bed remains in excellent condition, we recommend the following:

Air the bed frequently by flipping it over and giving it a thorough shake to maintain its shape and comfort. Treat the bed as you would a pillow—plump the sections to keep it looking and feeling fresh. Follow the cleaning instructions provided to keep the bed hygienic for your furry companion. For your pet’s comfort and to protect the bed, place it in a warm area, away from cold floors. This helps prevent condensation, which could lead to damage. Many of our beds feature a shower-proof base to shield against moisture. However, if placing the bed on a hard surface, consider using a perforated or moisture-wicking mat underneath. This encourages airflow and further reduces the risk of condensation. By following these simple steps, you can ensure your pet enjoys a cosy, long-lasting bed while keeping it in top-notch condition.

Machine wash at 30 degrees, on a low spin speed and line dry only. Low-temperature iron. DO NOT bleach, tumble dry or dry clean. For large sizes and above, a standard household washing machine may not have a drum large enough to accommodate the bed comfortably. In this case, we recommend using the services of a laundrette with a larger-capacity machine to keep your bed looking and feeling its best.

Please note that while our round beds are washable, neither the inner cushion nor the ring feature removable covers.

Free shipping is available for England, Wales, Scotland (excluding the Scottish Highlands and Islands), and the Isle of Wight on all orders over £100. Orders will be processed, dispatched, and delivered within 5 business days.

Delivery charges apply to all orders shipped to Northern Ireland, Republic of Ireland, Channel Islands and the Highlands. These orders will be processed, dispatched, and delivered within 10 business days.

To ensure precise delivery, please use WHAT3WORDS during checkout.

Shipping costs for British Forces Post Office addresses will be calculated separately. Once your order is placed, you will receive an email with a payment notice for the applicable shipping charges.

For further details, please refer to our Shipping Policy by clicking here.

Important Note: Some beds will be delivered to the Republic of Ireland unassembled. Assembly instructions are available on our ‘Know How To’ page, located in the footer of our website.

For detailed step-by-step guidance on the returns process, please refer to our Returns Policy in the website footer. Alternatively, click here to access the policy directly.