To maintain this bed in top condition, we recommend airing the bed frequently by turning it upside down, in addition to keeping it clean as advised. Carrying out spot cleaning whenever necessary is the perfect way to keep the bed in prime condition. Use a well-wrung cloth that is firstly soaked in warm water with pet-safe laundry detergent; gently lift or, in circular motions, remove any marks or stains. It is not recommended to spot clean the sherpa material. Give the dog bed a good shake regularly, plumping up parts of the bed, like a pillow, to keep the shape and breathe life into the product!

Machine wash only at 30 degrees, on a low spin speed and flat dry only. Do not iron and tumble dry.

For large sizes and above, a standard household washing machine may not have a drum large enough to accommodate the bed comfortably. In this case, we recommend using the services of a laundrette with a larger-capacity machine to keep your bed looking and feeling its best. Alternatively, a handheld upholstery cleaner is an excellent option. Effective on stains, embedded dirt, and odours, it offers a thorough, convenient clean from the comfort of your home without the need for a full wash cycle. Please note: Handheld upholstery cleaners are not suitable for use on sherpa material.

When spot-cleaning the cover or filler, do not use harsh cleaning products and do not rub.

If dry cleaning, go with an alternative green dry cleaner, either wet cleaning or liquid CO2 and check beforehand if they use pet-safe detergents/solvents.

Please note that while our round beds are washable, neither the inner cushion nor the ring feature removable covers.

We advise against over-washing to maintain the shape of the bed.

Naturally, your furry companion’s well-being and comfort are essential, hence, we advise placing their bed in a warmer area, off cold floors, to avoid condensation build-up and prevent any damage to the bed. Most of our beds have a shower-proof base to prevent moisture from seeping onto the floor. Nevertheless, if you decide to position the bed on a hard surface, you may want to consider placing a perforated mat or any moisture-wicking mat to allow for airflow. This may prevent condensation build-up.

Free shipping is available for England, Wales, Scotland (excluding the Scottish Highlands and Islands), and the Isle of Wight on all orders over £100. Orders will be processed, dispatched, and delivered within 10 business days.

Delivery charges apply to all orders shipped to Northern Ireland, Republic of Ireland, Channel Islands and the Highlands. These orders will be processed, dispatched, and delivered within 14 business days.

To ensure precise delivery, please use WHAT3WORDS during checkout.

Shipping costs for British Forces Post Office addresses will be calculated separately. Once your order is placed, you will receive an email with a payment notice for the applicable shipping charges.

For further details, please refer to our Shipping Policy by clicking here.

Important Note: Some beds will be delivered to the Republic of Ireland unassembled. Assembly instructions are available on our ‘Know How To’ page, located in the footer of our website.

For detailed step-by-step guidance on the returns process, please refer to our Returns Policy in the website footer. Alternatively, click here to access the policy directly.